This is the privacy notice of the London School of
Journalism. In this document, “we”, “our”,
or “us” refer to the London School of
Journalism.
We are a Limited Company
registered in the United Kingdom
Our registered office is at Staverton Court, Staverton,
Cheltenham, Gloucestershire, United Kingdom, GL51
0UX
Introduction
This is a notice to inform you of our policy about all information
that we record about you. It sets out the conditions under which we
may process any information that we collect from you, or that you
provide to us. It covers information that could identify you (“personal
information”) and information that could not. In the context
of the law and this notice, “process” means collect,
store, transfer, use or otherwise act on information.
We regret that if there are one or more points below with which you
are not happy, your only recourse is to leave our website
immediately.
We take seriously the protection of your privacy and
confidentiality. We understand that all visitors to our website are
entitled to know that their personal data will not be used for any
purpose unintended by them, and will not accidentally fall into the
hands of a third party.
We undertake to preserve the confidentiality of all information you
provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including
that required by the EU General Data Protection Regulation
(GDPR).
The law requires us to tell you about your rights and our
obligations to you in regards to the processing and control of your
personal data. We do this now, by requesting that you read the
information provided at knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a
third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we
process different categories of your personal information, and to
notify you of the basis for each category.
If a basis on which we process your personal information is no
longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of
the change and of any new basis under which we have determined that
we can continue to process your information.
1. Information we process because we have a contractual obligation with you:
When you create an account on our website, buy a product or service
from us, or otherwise agree to our terms and conditions, a contract
is formed between you and us.
In order to carry out our obligations under that contract we must
process the information you give us. Some of this information may be
personal information.
We may use it in order to:
- verify your identity for security purposes
- sell products to you
- provide you with our services
- provide you with suggestions and advice on products, services and how to obtain the most from using our website
- We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and
use it to provide class information, for example to monitor our
performance with respect to a particular service we provide. If we
use it for this purpose, you as an individual will not be personally
identifiable.
We shall continue to process this information until the contract
between us ends or is terminated by either party under the terms of
the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual
relationship between us, such as when you browse our website or ask
us to provide you more information about our business, including our
products and services, you provide your consent to us to process
information that may be personal information. Wherever possible, we
aim to obtain your explicit consent to process this
information.
Sometimes you might give your consent implicitly, such as when you
send us a message by e-mail to which you would reasonably expect us
to reply.
Except where you have consented to our use of your information for a
specific purpose, we do not use your information in any way that
would identify you personally. We may aggregate it in a general way
and use it to provide class information, for example to monitor the
performance of a particular page on our website.
We continue to process your information on this basis until you
withdraw your consent or it can be reasonably assumed that your
consent no longer exists.
You may withdraw your consent at any time by instructing us at admin@lsjournalism.com.
However, if you do so, you may not be able to use our website or our
services further.
3. Information we process for the purposes of legitimate interests:
We may process information on the basis there is a legitimate
interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after having
given careful consideration to:
- whether the same objective could be achieved through other means
- whether processing (or not processing) might cause you harm
- whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
- responding to unsolicited communication from you to which we believe you would expect a response
- protecting and asserting the legal rights of any party
- insuring against or obtaining professional advice that is required to manage our risk
- protecting your interests where we believe we have a duty to do so
4. Information we process because we have a legal obligation:
We are subject to the law like everyone else. Sometimes, we must
process your information in order to comply with a statutory
obligation.
For example, we may be required to give information to legal
authorities if they so request or if they have the proper
authorisation such as a search warrant or court order.
This may include your personal information.
5. Information relating to your method of payment:
Payment information is never taken by us or transferred to us either
through our website or otherwise. Our employees and contractors
never have access to it. No credit or debit card information is
stored by us.
At the point of payment, you are transferred to a secure page on the
website of WorldPay. That page may be branded to look like a page on
our website, but it is not controlled by us.
6. Sending a message to our support team:
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
7. Complaints:
When we receive a complaint, we record all the information you have
given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other
person, we may decide to give to that other person some of the
information contained in your complaint. We do this as infrequently
as possible, but it is a matter for our sole discretion as to
whether we do give information, and if we do, what that information
is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
8. Personal identifiers from your browsing activity:
Requests by your web browser to our servers for web pages and other
content on our website are recorded.
We record information such as your geographical location, your
Internet service provider and your IP address. We also record
information about the software you are using to browse our website,
such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the
webpages on our website and how we perform in providing content to
you.
If combined with other information we know about you from previous
visits, the data possibly could be used to identify you personally,
even if you are not signed in to our website.
Disclosure and sharing of your information
9. Information we obtain from third parties:
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use such as Google Analytics.
Access to your own information
10. Access to your personal information:
At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.
To obtain a copy of any information that is not provided on our website you may send us a request at admin@lsjournalism.com
After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
11. Removal of your information:
If you wish us to remove personally identifiable information from our
website, you may contact us at admin@lsjournalism.com
This may limit the service we can provide to you.
12. Verification of your information:
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Other matters
13. Use of site by children:
We do not sell products or provide services for purchase by children, nor do we market to children.
If you are under 18, you may use our website only with consent from a parent or guardian.
We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.
14. How you can complain:
If you are not happy with our privacy policy or if have any complaint then you should tell us by email. Our address is admin@lsjournalism.com
If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
15. Retention period for personal data:
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
- to provide you with the services you have requested;
- to comply with other law, including for the period demanded by our tax authorities;
- to support a claim or defence in court.
16. Compliance with the law:
Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website.
17. Review of this privacy policy:
We may update this privacy notice from time to time as necessary.
The terms that apply to you are those posted here on our website on
the day you use our website. We advise you to print a copy for your
records.
If you have any question regarding our privacy policy, please
contact us at admin@lsjournalism.com